I am trying to create incident via AWS Lambda using async calls, hence Events v2 API. I understand that in the REST API for creating incident, we can specify an escalation policy to override the default policy in a service.
Is there similar capability for Events v2 API? Am I missing a configuration?
Hi Vix,
It would not be possible to call out the escalation policy to be used directly when sending events using the Events API.
Events sent to the service-level Events API integrations keys would be routed to the service the integration key is tied to and use the escalation policy tied to it.
Alternatively, you could consider using the Global Ruleset which provides you with one integration that you can then create event rules to route to different services based on the conditions the event matches on. The services could then be tied to different escalation policies.